fbpx

S01E14

Building your marketing strategy (4/5): Delighting your customer

Feb 22, 2021 | Episodes

๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—ฑ๐—ฒ๐—น๐—ถ๐—ด๐—ต๐˜ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ต๐—ผ๐˜„ ๐˜๐—ต๐—ถ๐—ป๐—ด๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—ด๐—ผ ๐˜„๐—ฟ๐—ผ๐—ป๐—ด ๐˜„๐—ต๐—ฒ๐—ป ๐—ฑ๐—ผ๐—ถ๐—ป๐—ด ๐˜€๐—ผ.

In this episode of the Not Your Marketer Podcast, I talked about how
Delight is the mirror emotion of total Outrage from your customer’s point of view.

I also discussed how you could deliver a
WOW factor that builds loyalty toward your brand or product and why you must keep improving the customer experience once you begin to delight your customers.
ย 
โŒ ๐™‹๐™๐™Š๐˜ฟ๐™๐˜พ๐™ โ‰  ๐˜ฟ๐™„๐™๐™๐™€๐™๐™€๐™‰๐™๐™„๐˜ผ๐™๐™„๐™Š๐™‰ย 
โœ… ๐™€๐™“๐™‹๐™€๐™๐™„๐™€๐™‰๐˜พ๐™€ = ๐˜ฟ๐™„๐™๐™๐™€๐™๐™€๐™‰๐™๐™„๐˜ผ๐™๐™„๐™Š๐™‰
ย 
๐Ÿค“ ๊œฑสœแด€ส€แด‡ แด›สœษช๊œฑ แด‡แด˜ษช๊œฑแดแด…แด‡ แดกษชแด›สœ ๊œฑแดแดแด‡แดษดแด‡ แดกสœแด แดษชษขสœแด› ๊œฐษชษดแด… ษชแด› แดœ๊œฑแด‡๊œฐแดœสŸ.

IF YOU LIKED THE SHOW DON’T FORGET TO SUBSCRIBE, COMMENT AND REVIEW ON YOUR FAVORITE PODCAST PLATFORM.

โš ๏ธ Comments, suggestions, and ideas are more than welcome โš ๏ธ

๐ŸŽ™ @notyourmarketer

https://notyourmarketer.com

๐Ÿ‘จ๐Ÿปโ€๐Ÿ’ป @albertolempira

https://albertolempira.com

๐Ÿ”Š Music & Sound arrangement by @dosdosmusic

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *