Building your marketing strategy (4/5): Delighting your customer
In this episode of the Not Your Marketer Podcast, I talked about how Delight is the mirror emotion of total Outrage from your customer’s point of view.
I also discussed how you could deliver a WOW factor that builds loyalty toward your brand or product and why you must keep improving the customer experience once you begin to delight your customers.
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⚠️ Comments, suggestions, and ideas are more than welcome ⚠️
🔊 Music & Sound arrangement by @dosdosmusic